What time to arrive?
We invite you to arrive at least 15-minutes prior to your first scheduled appointment
time. This is to ensure you allocate sufficient time to settle into the spa and orient yourself
with our facility. Arriving early allows you time to relax and enjoy our tranquil spa lounge.

What to bring?
We provide a locker, spa robe, and spa slippers for use during your visit.
Our lockers hold your personal effects.
However, it is always safer to leave valuables at home or in your guest room safe.

What to wear?
Robes are provided to you for use during your spa visit. For your treatment,
you will be draped appropriately and conservatively at all times.
Undergarments may be worn if preferred.

What to do?
When you arrive, our spa coordinators will show you around so you feel comfortable.
Beverages and snacks are available within our spa lounge.
Our staff is on hand to provide additional assistance as needed.

What if I have special requests?
We will do our best to accommodate your requests for a male massage therapist or a
female massage therapist. Please inform us when making your appointment. Certain
treatments are contraindicated for pregnancy and other health concerns. If you feel
under the weather, we can reschedule your appointment.

Reservations
We encourage you to book spa services in advance of arrival. We request twenty-four hours
advance notice to cancel or change a confirmed spa service. Changes made within
the twenty-four hours will be charged 50% of the full treatment price.
No-shows will be charged in full.

Gratuities
For your convenience, gratuities are provided to spa staff through a 20% service
charge, based off of the full treatment price, which is automatically added to your treatment total.

Chill Time
We encourage you to disconnect while in our spa and ask that you switch off
cellular phones. Our lounge and treatment areas are places of relaxation and respite and
we encourage you to immerse yourself in the environment.

Age
Our spa welcomes guests 16 years or older for facials.
Adults 18 years and older are welcome to select any of our spa services.

Gift Giving
Present the gift of spa to a friend or loved one. Gift Certificate may be purchased in
any denomination at the hotel front desk. Our Spa offers
a plethora of wonderful items for the gift of giving.

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